Blog · Tag
ux.
3 posts in this archive.
What we learned analyzing 90 days of search logs
Three patterns in the KB-search query logs we did not expect, and one UX change we made because of the findings. Notes from a quarterly log review, written in the build-log spirit.
Shipped: keyboard-first KB search
A small thing that power users have been asking for since month three. Keyboard-first KB search with a reachable command palette, typed result filtering, and no mouse required to open, navigate, and act on a chunk.
Legacy RFP UI is the moat — for the incumbents
Clunky enterprise software isn't a bug for the legacy RFP vendors. It's a switching cost. A founder's note on why the worst UX in B2B is also the most defensible — until something breaks the spell.
See the proposal workflow
Take the 5-minute tour, then start a trial workspace when you're ready to run a real pursuit against your own source material.